By accessing the Website of the Company (the “Site”) you agree to comply with the Terms and Conditions detailed below, and any alterations which may be made thereto from time to time. If you do not agree with the Terms and Conditions, you should cease using this Site and exit immediately.


Company shall mean Benson Informatics Limited in Tanzania, Suretelcom Uganda Limited in Uganda and Lacell SU in Burundi.

Territory shall mean Tanzania, Uganda or Burundi depending on the Choice of the Company above.

1. Disclaimer of Warranties

Company makes reasonable endeavours to ensure that this Site is up to date and that the information supplied on this Site is accurate and reliable. We reserve the right to make changes to this Site, which may occur frequently, without notice, and may become effective immediately. Company, its affiliates or related companies, and each of their directors, officers, employees, consultants and agents, do not endorse, nor make any warranty as to the accuracy, suitability, completeness, reliability or supply of any information or content supplied on this Site. Nothing on this Site, including but not limited to products and services described herein, shall add to or change an agreement you may already be party to with Company. Information contained on this Site is solely for informational use only and is not intended to meet any particular user’s needs. Everything found on this Site shall be viewed and used “AS IS” without any expressed or implied warranties or conditions. Content on this Site may be viewed for personal and non-commercial use only. Content may not be reproduced for third party use. Any material downloaded from this Site is done so at your own discretion and risk. You will be responsible for all damages resulting from the download if the download causes a virus, damage to your computer or loss of data. You expressly agree that use of this Site is at your sole risk.

2. No Unlawful or Prohibited Use Allowed

As a condition to using this Site, the user will not use this Site and/or its content for any use, which is deemed to be illegal or contrary to public policy under the governing laws of these Terms and Conditions.

3. Links to Non-Company Sites

Websites accessed via links attached to this Site are provided solely for the user’s convenience, and have been independently developed by third parties. Company is not liable for the accuracy or correctness of the content found on linked sites, and does not endorse any such third party products or services. It is at the user’s sole discretion and risk that they access and/or use the information supplied on linked third party sites.

4. Site Access & Security

The use and access of this Site is free and available to all. Company does not charge you any fee to use and access this Site. However, you are responsible for any applicable costs for use and access to the Internet.

5. Revisions

This Site’s Terms and Conditions may be revised and changed at the sole discretion of Company. Any such modifications are effective immediately when posted on this Site or such other date as may be specified thereon. Any access to and use of this site amounts to your consent for Company to review and be bound by the Terms and Conditions stipulated hereon from time to time when you access this Site. Your continued use of this Site shall be deemed your conclusive acceptance of any modified Terms and Conditions.

6. Pricing Details

Information on this Site is subject to change. All products and services displayed on this Site are subject to availability, and the latest prices communicated to the market. Considering that the prices of products and services listed on this Site are changed frequently, the information provided on this Site is not necessarily a statement of the current price nor confirmation of availability of such products and services, and is therefore unenforceable should a conflict occur. In such an incidence, the latest prices prevailing on the market for the products and services available shall supersede the prices listed on this Site. For the most current price and availability details, please directly contact a duly authorized sales representative, point of sale, service outlet or any other authorized dealer of Company.

7. Placing an Order

The information displayed on this Site only represents an opportunity for you to access and assess the products and services offered by Company. The content accessed through this Site is not an offer of sale to you for any of the products or services listed on this Site.

8. Proprietary Rights

All logos, designs, chimes and trade names used on this Site and all products and services described herein are the trademarks and sole property of Company. You shall only make fair use of these logos, designs, chimes and trade names and products and services in a manner that does not violate the trademarks, proprietary rights and any other intellectual property of Company. Examples of prohibited use include but are not limited, to using such trademarked logos, designs, chimes and trade names and products and services:

as or as part of your own trademarks or recreational use;

in a manner which is likely to cause confusion or to be misleading;

to identify products to which they do not relate;

to imply endorsement or otherwise of products or services to which they do not relate; or

in any manner which does or may cause damage to the reputation of Company, its reputation or its brand image, which includes our logos, designs, chimes and trade names and products and services, among other creations and materials.

All material disclosed and found on this Site are protected under the international and regional laws and treaties which govern intellectual property in the respective territory and any amendments made thereto from time to time and their implementing regulations. Any unauthorized use of the content found on this site may result in legal action.

9. Monitoring / Recording of Communications

All Company communications are completely confidential. However, monitoring or recording of your calls, emails, text messages or other communications may take place in accordance with the law, and in particular for Company’s business purposes, such as for quality control and training, to prevent unauthorized use of our telecommunication systems, to ensure effective systems operation and in order to prevent or detect fraud and other illegalities.

10. Governing Laws

The Terms and Conditions of this Site are governed by the laws of the relevant Territory depending on the choice of the Company. The user expressly agrees to be bound by those laws.

11. Indemnification

To the maximum extent permitted by the applicable law, you as the user expressly agree to indemnify, defend and hold the Company, its affiliates or related companies, and each of their directors, officers, employees, consultants and agents, harmless against (i) your breach of any of the Terms and Conditions of this Site; or (ii) any third party claims, costs, liabilities and any legal fees which are deemed reasonable for any related violation of the Terms and Conditions of this Site.